Privacy Policy

 

Last updated: 04 December 2025

Conwy Campervans (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your data when you visit https://conwycampervans.co.uk (“the Website”).

If you have any questions, please contact us at:
📧 info@conwycampervans.co.uk

 

1. Information We Collect

We only collect personal information that you choose to provide to us. This includes:

 
1.1 Contact Forms

When you submit an enquiry through any form on the Website, you may provide:

  • Your name

  • Your email address

  • Your telephone number (optional)

  • Your message or enquiry details

 
1.2 Automatically Collected Data (standard website analytics)

Like many websites, we may automatically collect:

  • Browser type and version

  • Device type

  • IP address

  • Pages visited and time spent on the Website

This information is anonymised and cannot identify you directly.

We do not use invasive tracking tools or third-party advertising pixels.

 
2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiry

  • Provide customer service

  • Maintain and improve our Website

  • Keep internal records for business purposes

We do not sell, rent or trade your personal data with any third party.

 
3. Legal Basis for Processing (UK GDPR)

We process your data under the following legal grounds:

  • Legitimate Interest: responding to your enquiries and operating our business.

  • Consent: when you voluntarily submit information through a form.

You can withdraw consent at any time by contacting us at info@conwycampervans.co.uk.

 
4. How We Store & Protect Your Data

We take reasonable technical and organisational measures to ensure your data is secure, including:

  • Encrypted website connections (SSL)

  • Secure email systems

  • Limited access to personal data within our business

Your data is stored only for as long as necessary to fulfil the purpose for which it was provided.

 
5. Sharing Your Information

We will only share your information if:

  • You explicitly ask us to

  • We are required to do so by law

  • It is necessary to respond to your enquiry (e.g., connecting you with a partner service if applicable)

We do not share personal data for marketing or advertising purposes.

 
6. Cookies

Our Website may use essential or functional cookies required for it to operate.
We do not use advertising cookies or profiling cookies.

You can control cookies through your browser settings.

 
7. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to certain types of processing

To make a request, please contact: info@conwycampervans.co.uk

We may need to verify your identity before acting on your request.

 
8. External Links

The Website may contain links to third-party sites.
We are not responsible for the privacy practices or content of those websites.

 
9. Changes to This Policy

We may update this Privacy Policy occasionally.
The latest version will always be published on this page with the updated date shown above.

 
10. Contact Us

For questions about this Privacy Policy or how we handle your data, please contact:

Conwy Campervans
📧 info@conwycampervans.co.uk

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